Grant Funder Relationship Building: How to Share Success Stories by Phone (Day 14)

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Welcome to Day 14 of the 30-Day Grant Readiness Challenge!

Establishing a fulfilling relationship with your funder is a major step toward long-term success. At its core, this is about trust-based philanthropy. Funder trust is built on accountability, transparency, and—most importantly—consistent communication that goes beyond the required report.

 

Today’s challenge is to pick up the phone and share a specific success story with a current grantmaker.

 

Phase 1: Before You Make the Call

Don’t go in “cold.” A little preparation goes a long way in calming nerves:

  • Prepare Your Script: Write down three to five bullet points (or use our Talking Points Guide).
  • Have the Folder Ready: Be prepared to answer quick questions about your programmatic or financial progress.
  • Find Your Upbeat Voice: Take a quick walk before calling. Your physical energy translates through the phone.

 

Phase 2: During the Call

Remember, the funder is on your side. They want to see you succeed!

  • Set an Agenda: State clearly: “I’m calling to share a quick two-minute success story and give you a brief update on our progress.”
  • Focus on Mission Alignment: Share how the grantor’s support has directly allowed you to achieve the goals set in the original proposal.
  • Be Honest about Challenges: If you’ve hit a minor roadblock, sharing it now builds more trust than waiting for a formal report later.
  • Ask for Future Contact: Ask whether you can reach out quarterly with similar informal updates.

 

Phase 3: After the Call

  • Update Your Team: Send a quick email to your grant team so that everyone is aware of the conversation.
  • Save a Digital Note: Enter a brief outreach report about the call (in your organization’s relationship management system or your chosen method) to track how and when you’re stewarding the relationship.
  • Calendar It: Set a reminder on your grant calendar to reach out again in 90 days.

 

Master Your Funder Conversations

Use these resources to make your outreach more effective:

 

Join the Discussion

We want to hear from you! What is the most memorable success story you’ve ever shared with a funder? How did they react?

Leave a note in the comments below and let us know how your call went!


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